Brown & Watson International Pty Ltd (BWI) of 1500 Ferntree Gully Road, Knoxfield, Victoria, telephone (03) 9730 6000, fax (03) 9730 6050, warrants all products from the date of purchase by the end-user for a period of one (1) year and covers defects in materials and/or workmanship only from the date of the original purchase by the consumer as marked on the invoice.
BWI also offers extended warranty periods on selected products as indicated on product packaging.
CONDITIONS OF WARRANTY
This warranty does not cover normal wear and tear or apply to a product that:
BWI warranty does not cover replacement of any product consumable items (i.e. bulbs or lenses).
HOW TO MAKE A CLAIM
To make a warranty claim:
If the claim is found to be valid and is for a minor failure of the product then BWI reserves the right to repair or replace the product at its discretion.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Griffiths Equipment Ltd warrants that all products sold (will be under normal use and service free of defects in material and workmanship for a period of one (1) year from the date of original purchase by the customer as marked on the invoice.
Griffiths Equipment Ltd also offers extended warranty periods on selected products as indicated on product packaging.
The warranty does not cover the exclusions listed above under ‘Conditions of Warranty’.
Where the customer is acquiring (or holds itself out as acquiring) the goods for business purposes, the customer, BWI and Griffiths Equipment Ltd acknowledge and agree for the purposes of section 43 of the Consumer Guarantees Act 1993 that:
For the avoidance of doubt, to the extent that the customer is acquiring or holding itself out as acquiring the goods for business purposes the statutory guarantees provided for in the Act are hereby excluded. The Consumer Guarantees Act will apply in all other circumstances.
To the extent permitted by law, BWI and Griffiths Equipment Ltd shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or injury of any kind whatsoever arising directly or indirectly from BWI products. This limitation does not apply to any liability of BWI for failure to comply with a consumer guarantee applicable to your BWI product under the Australian or New Zealand legislation and does not affect any rights or remedies that may be available to you under the Australian or New Zealand Consumer Legislation.